Refund Policy
At ConfirmationTickets, we understand that travel plans can change. Our refund policy is designed to provide clear information regarding cancellations, refunds, and applicable charges for flight bookings made through our website.
1. Flight Cancellation
Cancellation and refund eligibility depend on the airline's fare rules, ticket conditions, and the type of ticket purchased. Some tickets may be refundable, while others may be non-refundable.
If you wish to cancel your booking, please contact our customer support team as soon as possible. We will review the applicable airline rules and inform you of any available refund options and cancellation charges.
2. Refund Eligibility
Refunds may be available when:
- The purchased fare permits cancellation or refund.
- The airline cancels or significantly changes the flight, subject to the airline's applicable rules.
- The ticket terms specifically allow a refund.
- Required cancellation conditions and deadlines have been met.
Non-refundable tickets generally cannot be refunded unless permitted by the airline or applicable regulations.
3. Airline-Initiated Changes or Cancellations
If an airline cancels, significantly changes, or disrupts a flight, available options may include rebooking, travel credit, or a refund, depending on the airline's policy and applicable regulations.
ConfirmationTickets will assist customers with the applicable process, but the final refund amount and eligibility may be determined by the airline's fare rules.
4. Refund Processing
Once a refund has been approved, the request may need to be processed by the airline or ticketing provider. Refund processing times can vary depending on the airline, payment method, and financial institution.
The refund will generally be credited to the original form of payment used for the booking.
5. Cancellation Charges and Service Fees
Applicable airline cancellation penalties, fare differences, supplier charges, and service or processing fees may be deducted from the refundable amount where permitted by the applicable booking terms.
Any non-refundable service fees will not be included in the refund unless otherwise stated.
6. No-Show Policy
If a passenger does not cancel or modify a booking before the applicable deadline and fails to travel, the booking may be treated as a no-show. No-show penalties or restrictions may apply according to the airline's fare rules.
7. Special Circumstances
Certain situations, including medical emergencies, bereavement, severe weather, government restrictions, or other extraordinary circumstances, may be subject to special airline policies. Supporting documentation may be required where applicable.
8. How to Request a Refund
To request a cancellation or refund, please contact our customer support team with your booking details. Our representatives will review the applicable fare conditions and advise you of the available options.
Please note that submitting a refund request does not guarantee that a refund will be approved. Eligibility is determined by the applicable ticket, airline, and booking terms.
9. Important Notice
Flight tickets are subject to the terms and conditions of the airline and fare purchased. Refund rules may vary by airline, route, fare type, and ticket conditions. Customers should review the applicable fare rules before completing a booking.
ConfirmationTickets reserves the right to update this Refund Policy when necessary to reflect changes in airline policies, applicable regulations, or our services.